Refund policy

Due to the perishable nature of our products, we do not accept returns under any circumstances.

If your claim is approved, we will issue a store credit (Marche Mamou Credit) that you can use for a future purchase.

No cash or original payment refunds will be provided.

How to Report an Issue:

To submit a claim, contact us at:
📧 marche.mamou1@gmail.com
📞 (514) 649-5955

Please include your order number, a description of the issue, and a photo of the item(s) if applicable. This helps us process your request quickly.

Non-Returnable Items

All our products are perishable and therefore non-returnable. This includes items like smoked fish, frozen goods, and all food products.

Store Credits

Approved claims will be refunded as MarcheMamou Credit, which can be applied toward any future purchase on our website or through our ordering channels.

Store credits never expire and are linked to your account or email address.